About Our Factory

How many workers do you have?

We have more than 230 workers, including R&D, manufacturing, marketing, after-sales, and technical department. R&D department has more than 20 workers, most of them are Doctor degree.

What is the area of your factory

Our current factory area is 20,000+ square meter, the second project is in construction.

Which airport is nearest from your factory

Shanghai Hongqiao airport is the nearest one.  We can pick you up when you visit.

About The Machine

What control system do you use

The control system is BQ system, that researched and developed by our own team. It adds many functions than conventional system.

The operation system is Win 10.

What is your max cutting speed?

Our machine max cutting speed is 300mm2/min, it is a high efficiency machine. Even the high speed, it can keep stable and high accuracy for the whole travel.

How is the machine packed

We use tin foil to wrap the machine inside, the outside is poly wood packing, then the rope to fasten it. It is strong enough for long time on the sea.

About Service

Do you have machine operation manual

Yes, we will provide you machine operation manual and troubleshooting manual when delivery.

How long your response hour for the after-sale service

We usually respond you within 24 working hours. The after sales team will help you solve the operation questions, parts replacement requests, etc.

Do you have training for operation?

Yes. we welcome you to visit our factory for free training. Once you can not come, we will assist you for online training.

About Delivery

How long is the lead time

Usually, it is 25 days. Once you need the machine urgently, the fastest lead time we can speed up 15 days for you.

What is the shipping port?

The machine is shipped from Shanghai seaport, it can be changed according to your destination port.

What delivery term do you use

We usually use EXW, FOB, CIF, you can tell us your preference when quotation.

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